Toyota Connected Services
Advanced Smart-Technology Services for Your Toyota
Toyota Connected Services are a suite of features that allow you to stay connected to your car through the Toyota app, empowering you with remote vehicle management. With these services, you can lock or unlock your doors, start your engine, or quickly find your vehicle in an uncovered parking lot, all from your smartphone.* Toyota Connected Services optimize your driving experience with peace of mind, whether you need to confirm you locked the doors after a quick errand or conveniently check your vehicle's health report.
Click to download the Toyota App
Connected Feature Availability
Toyota App
Toyota App is a smartphone app that connects you to everything Connected Services by Toyota has to offer. The App will allow you to:
- Execute certain remote commands (engine start/stop, door lock/unlock, etc.)
- View your vehicle status
- Manage your profile and subscriptions
- Set a preferred Dealer and schedule service appointments
- Access your vehicle’s health report & more
Remote Connect
With Toyota App, you can control a series of vehicle functions from a distance - from locking and unlocking doors to checking how a Guest driver is doing behind the wheel of your vehicle.
- Engine Start / Stop (Available on Select Models Only) Start and stop your engine from a distance - ideal for warming up or cooling down your vehicle before you get in. *Plug-in Hybrids and Battery Electric Vehicles: Replaced with Remote Climate Start.
- Door Lock / Unlock Lock and unlock vehicle doors from a distance to ease your way in, and ease your mind if you can’t remember their status.
- Status of Windows / Moonroof Check to see if windows and moonroof are closed / open even when your vehicle is not in sight. *Status and alerts vary by model.
- Last Parked Location Allows you to quickly and easily find your vehicle in an uncovered parking lot.
- Guest Driver Settings Allows you to set conditions for a Guest driver and be informed via notification if any are violated, including maximum speed, maximum kilometres, distance from a set location and more.
- Smartwatch Compatibility When the Toyota App is paired with a compatible Apple Watch® or Android Wear device, you can use your smartwatch to use select Remote Connect features including engine start/stop (automatic transmission only) and door lock/unlock.
- Unique Plug-In Hybrid/EV Features Plug-in Hybrid and Battery Electric vehicles equipped with Remote Connect include Remote Climate Start and Charge Management.
Service Connect
Keep your Toyota in peak condition with access to warning light notifications and vehicle health reports. When it comes to maintaining your vehicle, you have the ability to be proactive and informed.
- Vehicle Health Reports Request monthly reports regarding current vehicle alerts and more.
- Warning Lights If a warning light appears on your dashboard, you will automatically be sent a notification in your Toyota App, on your vehicle’s touch screen display and in your next vehicle health report.
- Service Connect Communication You may opt to provide your preferred servicing dealer with your vehicle health and maintenance alerts, which would allow the dealer to communicate with you directly should a service need for your vehicle arise (for example, a recall or a warning light).
Safety Connect
Sometimes the unexpected occurs. You can rest assured that Safety Connect is ready to respond should you encounter trouble on the road. From a flat tire to an emergency situation, using the vehicle’s onboard cellular and GPS technology, a live 24/7 response centre agent will soon have assistance on the way.
- Emergency Assistance (SOS) With Safety Connect, emergency assistance is just the press of the SOS button away.
- Enhanced Roadside Assistance Using the SOS button, you can have roadside assistance sent directly to your vehicle’s exact location. Watch Video
- Automatic Collision Notification Automatically takes action to assist you should your airbags ever deploy or if a severe collision is detected. Watch Video
- Stolen Vehicle Locator Should your Toyota ever be stolen, Stolen Vehicle Locator can work with local authorities to help with its recovery. Watch Video
Drive Connect
Enjoy Cloud Navigation with real-time updates, Intelligent Assistant that responds to natural voice commands, and Destination Assist with 24/7 access to a live response agent.
- Intelligent Assistant Intelligent Assistant features natural language processing and can be activated with a “Hey Toyota” wake word. You can use voice commands to quickly find a top-rated local place, check weather at your destination or dictate a free-form text message, and more.
- Natural Language Processing Intelligent Assistant can recognize natural language voice commands to understand requests like “What’s the weather like in Halifax?” or “Find a Japanese restaurant near me”.
- Cloud Navigation The Cloud Navigation system uses Google POI data and provides real-time traffic information, turn-by-turn guidance, over-the-air updates and head-up display integration. The system works with the Intelligent Assistant and can be activated with a wake word such as “Hey Toyota”. Watch Video
- Intelligent Assistant Integration Cloud Navigation integrates seamlessly with Intelligent Assistant: you can use a wake word such as “Hey Toyota” to look for a destination, search for a POI near you, check traffic conditions, weather and more. Watch Video
- ETA Share With a few taps, you can share your ETA and current location with your contacts.
- Send POI from Toyota App You can look up destinations using your Toyota App and send them directly to your vehicle’s Cloud Navigation system. A User Profile must be loaded for this feature to function.
- Destination Assist Destination Assist can now be voice-activated with Intelligent Assistant. Need a restaurant recommendation, or hotel information, or the best local points of interest? Your Destination Assist live response agent can track down the details and send them directly to your vehicle.
Digital Key
Digital Key allows your phone to act just like a key fob. You can use your smart device to unlock/lock your vehicle and drive away without taking it out of your pocket – simply grab the door handle as you would with a smart key fob, press your foot on the brake and hit the Start button. You can also share and manage the Digital Key via Toyota App to grant access to your vehicle to family and friends.
Wireless Apple CarPlay ®
Just connect a compatible iPhone to your Toyota Multimedia system and enjoy access to a multitude of CarPlay-enabled apps, all while staying focused on the road. No cord required.
-
Phone, Maps, Messages, Music & More
- CarPlay lets you access and use apps in much the same way that you do on your iPhone.
- Make phone calls
- Compose text messages
- Listen to music, podcasts, and audiobooks
- Find the best route You can personalize the experience even more, by rearranging how the apps appear on the touch screen through the settings on your iPhone.
- Siri® Helps to Keep You Safe If a warning light appears on your dashboard, you will automatically be sent a notification in your Toyota App, on your vehicle’s touch screen display and in your next vehicle health report.
Wireless Android Auto ™
Android Auto was designed with safety in mind. With larger touch targets, a simplified interface, and easy-to-use voice actions via Google Assistant, it is designed to minimize distraction so you can stay focused on the road.
- Google Maps Let Google Maps lead the way. It’s easy to get where you’re going with free voice-guided navigation, live traffic information, lane guidance, and more.
- Apps Android Auto makes it easy to access your favorite music, media, and messaging apps in the car.
- Google Assistant With your Google Assistant on Android Auto, you can stay focused, connected, and entertained, keeping your eyes on the road and your hands on the wheel, while using your voice to help you with your day.
Destination Assist
Provides 24/7 access to a live agent to help you locate destinations and the best route to get there. Destination Assist connects you with a live agent to help you locate places to go and things to do. The Agent will send the route to your Navigation system so you can stay focused on your drive.
- Destinantion Search Your live response agent can search for a destination by a number of criteria including business name, address, city and province, proximity, and point of interest.
- Destination Download Get destination coordinates sent directly to your vehicle’s navigation system. Just hit “Go” and you are on your way.
- Destination Services Need a restaurant recommendation, or hotel information, or the best local points of interest? Your live response agent can track down the details and send them directly to your vehicle.
Sirius XM Radio
Explore the widest variety of news, sports, exclusive talk and ad-free music. SiriusXM is where moments happen. Like the moment you hear your song. Or you laugh. Or your team takes the lead. Get ad-free music, artist dedicated channels, sports, comedy, news and talk with your free 3 month Platinum plan trial. Listen inside and outside the car and experience SiriusXM on your phone, online and in your home. To continue listening after your free trial, contact SiriusXM Canada directly.
Watch VideoToyota App is a smartphone app that connects you to everything Connected Services by Toyota has to offer. The App will allow you to:
- Execute certain remote commands (engine start/stop, door lock/unlock, etc.)
- View your vehicle status
- Manage your profile and subscriptions
- Set a preferred Dealer and schedule service appointments
- Access your vehicle’s health report & more
With Toyota App, you can control a series of vehicle functions from a distance - from locking and unlocking doors to checking how a Guest driver is doing behind the wheel of your vehicle.
- Engine Start / Stop (Available on Select Models Only) Start and stop your engine from a distance - ideal for warming up or cooling down your vehicle before you get in. *Plug-in Hybrids and Battery Electric Vehicles: Replaced with Remote Climate Start.
- Door Lock / Unlock Lock and unlock vehicle doors from a distance to ease your way in, and ease your mind if you can’t remember their status.
- Status of Windows / Moonroof Check to see if windows and moonroof are closed / open even when your vehicle is not in sight. *Status and alerts vary by model.
- Last Parked Location Allows you to quickly and easily find your vehicle in an uncovered parking lot.
- Guest Driver Settings Allows you to set conditions for a Guest driver and be informed via notification if any are violated, including maximum speed, maximum kilometres, distance from a set location and more.
- Smartwatch Compatibility When the Toyota App is paired with a compatible Apple Watch® or Android Wear device, you can use your smartwatch to use select Remote Connect features including engine start/stop (automatic transmission only) and door lock/unlock.
- Unique Plug-In Hybrid/EV Features Plug-in Hybrid and Battery Electric vehicles equipped with Remote Connect include Remote Climate Start and Charge Management.
Keep your Toyota in peak condition with access to warning light notifications and vehicle health reports. When it comes to maintaining your vehicle, you have the ability to be proactive and informed.
- Vehicle Health Reports Request monthly reports regarding current vehicle alerts and more.
- Warning Lights If a warning light appears on your dashboard, you will automatically be sent a notification in your Toyota App, on your vehicle’s touch screen display and in your next vehicle health report.
- Service Connect Communication You may opt to provide your preferred servicing dealer with your vehicle health and maintenance alerts, which would allow the dealer to communicate with you directly should a service need for your vehicle arise (for example, a recall or a warning light).
Sometimes the unexpected occurs. You can rest assured that Safety Connect is ready to respond should you encounter trouble on the road. From a flat tire to an emergency situation, using the vehicle’s onboard cellular and GPS technology, a live 24/7 response centre agent will soon have assistance on the way.
- Emergency Assistance (SOS) With Safety Connect, emergency assistance is just the press of the SOS button away.
- Enhanced Roadside Assistance Using the SOS button, you can have roadside assistance sent directly to your vehicle’s exact location. Watch Video
- Automatic Collision Notification Automatically takes action to assist you should your airbags ever deploy or if a severe collision is detected. Watch Video
- Stolen Vehicle Locator Should your Toyota ever be stolen, Stolen Vehicle Locator can work with local authorities to help with its recovery. Watch Video
Enjoy Cloud Navigation with real-time updates, Intelligent Assistant that responds to natural voice commands, and Destination Assist with 24/7 access to a live response agent.
- Intelligent Assistant Intelligent Assistant features natural language processing and can be activated with a “Hey Toyota” wake word. You can use voice commands to quickly find a top-rated local place, check weather at your destination or dictate a free-form text message, and more.
- Natural Language Processing Intelligent Assistant can recognize natural language voice commands to understand requests like “What’s the weather like in Halifax?” or “Find a Japanese restaurant near me”.
- Cloud Navigation The Cloud Navigation system uses Google POI data and provides real-time traffic information, turn-by-turn guidance, over-the-air updates and head-up display integration. The system works with the Intelligent Assistant and can be activated with a wake word such as “Hey Toyota”. Watch Video
- Intelligent Assistant Integration Cloud Navigation integrates seamlessly with Intelligent Assistant: you can use a wake word such as “Hey Toyota” to look for a destination, search for a POI near you, check traffic conditions, weather and more. Watch Video
- ETA Share With a few taps, you can share your ETA and current location with your contacts.
- Send POI from Toyota App You can look up destinations using your Toyota App and send them directly to your vehicle’s Cloud Navigation system. A User Profile must be loaded for this feature to function.
- Destination Assist Destination Assist can now be voice-activated with Intelligent Assistant. Need a restaurant recommendation, or hotel information, or the best local points of interest? Your Destination Assist live response agent can track down the details and send them directly to your vehicle.
Digital Key allows your phone to act just like a key fob. You can use your smart device to unlock/lock your vehicle and drive away without taking it out of your pocket – simply grab the door handle as you would with a smart key fob, press your foot on the brake and hit the Start button. You can also share and manage the Digital Key via Toyota App to grant access to your vehicle to family and friends.
Just connect a compatible iPhone to your Toyota Multimedia system and enjoy access to a multitude of CarPlay-enabled apps, all while staying focused on the road. No cord required.
-
Phone, Maps, Messages, Music & More
- CarPlay lets you access and use apps in much the same way that you do on your iPhone.
- Make phone calls
- Compose text messages
- Listen to music, podcasts, and audiobooks
- Find the best route You can personalize the experience even more, by rearranging how the apps appear on the touch screen through the settings on your iPhone.
- Siri® Helps to Keep You Safe If a warning light appears on your dashboard, you will automatically be sent a notification in your Toyota App, on your vehicle’s touch screen display and in your next vehicle health report.
Android Auto was designed with safety in mind. With larger touch targets, a simplified interface, and easy-to-use voice actions via Google Assistant, it is designed to minimize distraction so you can stay focused on the road.
- Google Maps Let Google Maps lead the way. It’s easy to get where you’re going with free voice-guided navigation, live traffic information, lane guidance, and more.
- Apps Android Auto makes it easy to access your favorite music, media, and messaging apps in the car.
- Google Assistant With your Google Assistant on Android Auto, you can stay focused, connected, and entertained, keeping your eyes on the road and your hands on the wheel, while using your voice to help you with your day.
Provides 24/7 access to a live agent to help you locate destinations and the best route to get there. Destination Assist connects you with a live agent to help you locate places to go and things to do. The Agent will send the route to your Navigation system so you can stay focused on your drive.
- Destinantion Search Your live response agent can search for a destination by a number of criteria including business name, address, city and province, proximity, and point of interest.
- Destination Download Get destination coordinates sent directly to your vehicle’s navigation system. Just hit “Go” and you are on your way.
- Destination Services Need a restaurant recommendation, or hotel information, or the best local points of interest? Your live response agent can track down the details and send them directly to your vehicle.
Explore the widest variety of news, sports, exclusive talk and ad-free music. SiriusXM is where moments happen. Like the moment you hear your song. Or you laugh. Or your team takes the lead. Get ad-free music, artist dedicated channels, sports, comedy, news and talk with your free 3 month Platinum plan trial. Listen inside and outside the car and experience SiriusXM on your phone, online and in your home. To continue listening after your free trial, contact SiriusXM Canada directly.
Watch VideoSubscription & Pricing
Apps, services and subscription terms vary depending on the vehicle, model and multimedia display. Most Toyota Multimedia-equipped vehicles now come with a complimentary trial period of Safety Connect and Service Connect. The wide range of available packages also means that it is easier for you to choose the vehicle that best suits your desire for convenient connectivity and enhanced peace of mind.
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Disclaimers:
Not all features are available on all vehicles. Remote engine start/stop and door lock/unlock are available on select models only.
Driving while distracted can result in loss of vehicle control. All set-up of apps for use in vehicle must be completed when the vehicle is not in operation. Some features may be locked out while the vehicle is in gear. To reduce risk of accident while driving, exercise care when using the systems (even with the voice commands) and obey all local laws concerning the use of the systems while driving (as some laws prohibit the use of electronic devices while operating a vehicle). Text and email functions only available on supported phones. Devices, cables and adapters are not included and must be purchased separately. Toyota tests certain Bluetooth capable phones for compatibility with Toyota vehicles. Please see your Toyota Dealer for details.
Services are dependent upon connection to a compatible wireless network (either 3G GSM/GPRS or LTE; varies by model), provided by a third-party wireless service provider. Toyota is not responsible for cellular network discontinuance.
Select apps use significant amounts of data and customers are responsible for all data charges. Apps and services vary by phone and carrier; not all services are available all the time and in all locations, and are subject to change. A compatible customer phone must be paired. Phone performance depends on software, coverage and carrier. As smartphone operating systems are updated from time-to-time, customers may or may not experience issues with the connectivity between their phone and their vehicle as a result of these updates.
Remote Engine start/stop and short range key fob remote start (requires active DCM) are available on select models only. DCM is active during connected services trial periods or with a paid subscription for connected services. Waiving your connected services will deactivate the DCM.
Remote Connect: Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so (e.g., do not remotely start engine if vehicle is in an enclosed space or vehicle is occupied by a child). Remote Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Toyota’s control, which can limit the ability or functionality of the system. Registration and app download are required. App and services subject to change at any time without notice. See usage precautions and service limitations in Owner's Manual. To learn about Connected Services by Toyota data collection, use, sharing and retention, please visit www.toyota.ca/connectedservices-privacy. The Remote Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Not all smartwatches are compatible with Remote Connect: as of May 2020, Samsung Gear, Fitbit, Garmin are not compatible. Refer to the Toyota App App Store/Google Play Store description for latest operating system compatibility.
iPhone, App Store and Apple Watch are registered trademarks of Apple Inc.
Apple CarPlay®, Siri®, iPod®, iPhone® and App Store® are registered trademarks of Apple Inc. All rights reserved.
Android, Google PlayTM and Android Wear are registered trademarks of Google Inc.
Actual response time will vary by dealer. Information provided is based on the last time data was collected from the vehicle and is not real time data. Service Connect is not renewable as a stand-alone service and requires a subscription to any of Safety Connect, Remote Connect or Drive Connect upon trial expiration. See usage precautions and service limitations in Owner's Manual and www.toyota.ca/connected
Vehicle information and service alerts are provided based on the last time data was collected from the vehicle and may not be up to date. Service Connect is dependent upon an operative telematics device, a cellular connection, navigation map data and GPS satellite signal reception, and other factors outside of Toyota’s control, which can limit the ability or functionality of the system. Apps/services vary by phone carrier; functionality depends on many factors. Select apps use large amounts of data; you are responsible for charges. Apps and services subject to change at any time without notice. See www.toyota.ca/connected for details. To learn about Connected Services by Toyota data collection, use, sharing and retention, please click here www.toyota.ca/connectedservices-privacy. The Service Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the respective trial period expires, enrollment in paid subscription is required to access the service. Terms and conditions apply.
Safety Connect (Automatic Collision Notification/Emergency Assistance/Enhanced Roadside Assistance/Stolen Vehicle Locator): Contact with Safety ConnectTM response centre is dependent upon the telematics device being in operative condition, cellular connectivity availability, and GPS satellite signal reception, which can limit the ability to reach the response centre or receive emergency support. The Safety Connect trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.
Stolen vehicle police report required to use Stolen Vehicle Locator.
Use only if aware of circumstances surrounding vehicle and it is legal and safe to do so. Digital Key depends on factors outside of Toyota’s control, including an operative Bluetooth capable smart device, without which system functionality and availability may be limited or precluded. Service may vary by vehicle and region. Registration and Toyota app download required. Subscription required after trial. Terms of Use apply https://www.toyota.ca/connectedservices-termsofuse. Data charges may apply. Services subject to change at any time without notice. See usage precautions and service limitations in the Owner’s Manual. To learn about Connected Services by Toyota data collection, use, sharing and retention practices, see www.toyota.ca/connectedservices-privacy.
Drive Connect Capability — with Cloud Navigation, including Googled points-of-interest (POI) data and Intelligent Assistant, including Hey Toyota and Destination Assist. Subscription required. Subject to availability of 4G network.
Destination Assist depends on factors outside of Toyota’s control, including an operative telematics device, a cellular connection, GPS signal, and the availability of a compatible wireless network, without which system functionality and availability may be limited or precluded. Use common sense when relying on this information. Service may vary by vehicle and region. Registration required. Subscription required after trial. Services subject to change at any time without notice. Terms of Use apply https://www.toyota.ca/connectedservices-termsofuse. Data charges may apply. See Owner’s Manual and www.toyota.ca/connected for details. To learn about Toyota's data collection, use, sharing and retention practices, see www.toyota.ca/connectedservices-privacy. The Destination Assist trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. Paid subscription required after trial to access the service.
Destination Assist Connect: Be sure to obey traffic regulations and maintain awareness of road and traffic conditions at all times. Availability and accuracy of the information provided by Destination Assist is dependent upon many factors. Use common sense when relying on information provided. Services and programming subject to change. Services not available in every city on every roadway. The Destination Assist trial period is at no extra cost and begins on the original date of purchase or lease of a new vehicle. After the trial period expires, enrollment in a paid subscription is required to access the service. Terms and conditions apply.